SupportChat

SupportChat is an innovative AI-powered customer service tool designed to enhance user interaction on websites. By transforming your website and document data into a powerful ChatGPT chatbot, SupportChat streamlines customer support, making it more efficient and user-friendly. With features like easy training, continuous learning, and support for multiple data sources and languages, SupportChat is the perfect solution for businesses looking to improve their customer engagement and satisfaction.

Key Features of SupportChat

1. Multiple Data Sources and Languages
   SupportChat accepts all websites and over 10 file formats, including PDF, DOC/DOCX, and TXT. It also supports more than 100 languages, making it versatile for global businesses.

2. Continuous Chatbot Learning
   The chatbot learns from user interactions and corrections, improving its responses over time. This feature ensures that the chatbot becomes more effective at addressing customer queries.

3. Understand and Engage Customers
   Users can view all conversations held with the chatbot, allowing businesses to understand customer needs better. Notifications for new conversations enable timely human intervention when necessary.

4. Easy Training
   Training the chatbot is straightforward and user-friendly. With just a few clicks, users can upload their knowledge base and have the bot ready for interaction.

5. Flexible Pricing Plans
   SupportChat offers various pricing tiers to cater to different business needs, from a free plan for startups to premium options for larger enterprises. Each plan includes features tailored to enhance customer interaction and support.

Frequently Asked Questions about SupportChat

What is SupportChat?

SupportChat is an AI-powered chatbot that transforms your website and document data into a customer service tool, enhancing user engagement and support.

How do I train my chatbot?

You can train your chatbot by uploading your website URL and any relevant documents. The bot will then learn from this data to provide accurate responses.

Can I customize the chatbot?

Yes, SupportChat allows for customization, including removing branding and prioritizing support based on your subscription plan.

What languages does SupportChat support?

SupportChat supports over 100 languages, making it suitable for businesses operating in diverse markets.

How can I view chat history?

All chat history can be viewed through the dashboard, allowing you to analyze customer interactions and improve your chatbot's performance.