Smartly.AI

Smartly.AI is a cutting-edge platform that leverages generative AI technology to create intelligent chatbots for customer service. Designed for businesses of all sizes, Smartly.AI enables companies to build, deploy, and monitor AI agents without any coding knowledge. With 24/7 availability, these AI agents enhance user satisfaction while significantly reducing support costs. By automating up to 80% of customer interactions, Smartly.AI empowers businesses to focus on more complex tasks, ensuring a seamless customer experience.

Features of Smartly.AI

Effortless Automation

Smartly.AI allows businesses to automate routine inquiries, enabling customer service teams to focus on more complex issues. This feature enhances efficiency and reduces response times.

24/7 Availability

With Smartly.AI, your customers receive support around the clock, ensuring that their questions are answered anytime, anywhere.

Cost Reduction

By automating customer interactions, businesses can significantly lower operational costs, making customer service more sustainable.

Scalability

Easily expand your customer service operations with Smartly.AI, accommodating growth without the need for extensive resources.

Revolutionary AI Comprehension

Smartly.AI utilizes advanced language models to understand and respond accurately to customer inquiries, even with typos or grammatical errors. It supports over 70 languages, ensuring global reach.

Custom AI Agent Development

Create a custom AI agent in just 14 days using Smartly.AI’s automated ingestion pipeline, which streamlines the development process.

All-in-One Management Platform

Manage knowledge bases, satisfaction surveys, conversation history, and detailed activity reports all in one place. Smartly.AI also supports team collaboration and role management.

Seamless Integrations

Deploy AI agents across various channels, including websites, mobile apps, and messaging platforms like WhatsApp and Messenger, ensuring versatile customer engagement.

Frequently Asked Questions about Smartly.AI

What is an AI agent?

An AI agent is a software entity that uses artificial intelligence to perform tasks on behalf of a user. These agents can understand and respond to natural language, making them ideal for customer service, personal assistance, and various other applications.

What is RAG?

RAG stands for Retrieval Augmented Generation, a technique that enhances the efficiency of AI agents by allowing them to retrieve information from existing knowledge bases rather than requiring extensive training.

How are you different?

Smartly.AI stands out by offering a no-code platform that allows businesses to create and manage AI agents without technical expertise, ensuring quick deployment and ease of use.

Do you do on-premise?

Smartly.AI primarily operates as a cloud-based solution, but options for on-premise deployment can be discussed based on specific business needs.

Which LLM are you using?

Smartly.AI integrates with various large language models, including OpenAI’s GPT-3.5 and GPT-4, ensuring advanced conversational capabilities.