Chaterimo

Chaterimo is an innovative AI-powered customer service chatbot designed to enhance user experience for e-commerce platforms and websites. By leveraging advanced models like ChatGPT, Claude, and Gemini, Chaterimo provides businesses with a seamless way to manage customer inquiries, reduce operational costs, and improve response times. With its user-friendly interface and flexible integration options, Chaterimo empowers organizations to deliver exceptional customer support, ensuring that users find the information they need quickly and efficiently.

Features of Chaterimo

1. Advanced AI Models

Chaterimo utilizes cutting-edge AI models, including ChatGPT, Claude, and Gemini, to deliver nuanced and contextually accurate responses. This ensures that customer interactions are not only efficient but also engaging, leading to higher satisfaction rates.

2. Flexible Knowledge Base Creation

Users can easily create a knowledge base tailored to their needs through various methods:

• Copy and Paste: Quickly add text content.
• Web Scraping: Import data directly from websites, including sitemaps.
• File Upload: Support for documents in formats like PDF, Word, and Excel (up to 10MB).
• E-shop Integration: Upload Google Shopping XML product feeds directly.

3. Hassle-Free Integration

Chaterimo offers a straightforward integration process with popular platforms like Shopify, WordPress, and Squarespace, allowing businesses to implement the chatbot without technical hurdles.

4. User-Friendly Data Management

The platform simplifies data management, enabling users to edit and update their knowledge base effortlessly. This reduces errors and saves valuable time.

5. Multi-Language Support

Advanced subscription plans allow users to create multiple chat widgets that support different languages, catering to diverse customer bases.

6. Comprehensive Analytics

Chaterimo provides detailed reports and analytics, helping businesses understand user interactions and optimize their customer service strategies accordingly.

Frequently Asked Questions about Chaterimo

What AI models can I choose from?

You can select from various models, including gpt-4o-mini, gpt-4, and Claude models like Opus, Sonnet, or Haiku. Each model offers unique advantages tailored to different business needs.

Why do I need to provide an API key?

Providing your Anthropic or OpenAI API key allows for direct integration with their services, ensuring fair usage billing and avoiding rate limits. Your key is securely stored and used solely for communication with AI servers.

Can I create multiple chat widgets?

Yes, with advanced subscription plans, you can create multiple chat widgets that support different languages and appearances, enhancing user experience across diverse markets.

How do I create a knowledge base?

Creating a knowledge base in Chaterimo is easy. You can add content via simple text input, web scraping, file uploads, or by integrating Google Shopping feeds for e-commerce.

How does OpenAI handle my data?

OpenAI ensures that data passed to their API is not used for model training and can be deleted at your discretion, giving you complete control over your data.